Frequently Asked Questions (FAQs)

1. What is the shelf life of your frozen food products?
Our frozen food products have a recommended shelf life of 6 months when stored properly in the freezer. Please refer to the packaging for specific storage instructions.

2. How do I prepare your frozen meals?
Our frozen meals are designed for quick and easy preparation. Simply follow the cooking instructions provided on the packaging, which typically involve heating in the oven, microwave, or stovetop.

3. Are your products suitable for vegetarians or vegans?
We offer a selection of vegetarian options, such as Stir-fried Tempe with Soy Sauce and Mushroom Rendang. Please check individual product descriptions for specific dietary information.

4. Do your products contain any allergens?
Some of our products may contain allergens such as gluten, soy, or shellfish. Please review the ingredient labels and allergen information provided on each product page.

5. Can I order your products online?
Yes, you can conveniently order our frozen food products through our website. Simply browse our menu, add items to your cart, and proceed to checkout.

6. Do you offer bulk ordering or wholesale options?
Yes, we provide bulk ordering and wholesale options for businesses and organizations. Please contact our sales team for more information on pricing and availability.

7. How can I contact customer support if I have questions about my order?
For any inquiries or assistance with your order, please reach out to our customer support team at We're here to help!

8. Where can I find nutritional information for your products?
Nutritional information for each product can be found on the nutrition label on the packaging or respective product pages on our website. If you have specific dietary concerns, please feel free to contact us for additional information.

9. Are your ingredients sourced ethically and sustainably?
We are committed to sourcing high-quality ingredients from reputable suppliers. Our goal is to support ethical and sustainable practices throughout our supply chain.

10. Do you participate in local events or markets where I can sample your products?
Yes, we often participate in local events and markets. Check our latest events and find us here or follow us on social media for updates on upcoming events and locations where you can taste our delicious offerings!