Terms and Conditions

Welcome to Redfern Kitchen's Terms & Conditions page. Here, we outline the rules and guidelines that govern your use of our ecommerce store. By accessing and using our website, you agree to comply with these terms.

Please read them carefully before proceeding.

1. Intellectual Property: All content on our website, including text, images, logos, and graphics, is the property of Redfern Kitchen and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without our prior written consent.

2. Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any information or content. It is your responsibility to verify the accuracy of any information before relying on it.

3. Product Availability: While we make every effort to ensure that our products are available, we cannot guarantee their availability at all times. In the event that a product is out of stock or unavailable, we reserve the right to cancel or refund your order.

4. Order Acceptance: When you place an order on our website, it does not constitute a legally binding contract until we have accepted your order. We reserve the right to accept or decline any order at our discretion.

5. Payment: All payments on our website are processed securely through our trusted payment gateway. We accept various payment methods, including credit cards and online payment platforms. By making a payment, you confirm that you are authorized to use the selected payment method.

6. Shipping and Delivery: We offer delivery services to select areas. The delivery times and fees may vary depending on your location. We strive to deliver your order within the estimated timeframe, but we cannot be held responsible for any delays or disruptions caused by external factors.

7. Returns and Refunds: If you are not satisfied with your order, please contact our customer service team within 48 hours of receiving your delivery. We will review your request and, if eligible, provide a refund or replacement. Please note that certain products may not be eligible for return or refund due to their perishable nature.

8. Privacy: We take your privacy seriously and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and disclose your information.

9. Disclaimer: Our website and its content are provided on an "as is" basis without any warranties, express or implied. We do not guarantee the accuracy, reliability, or availability of our website or its content. Your use of our website is at your own risk.

10. Modification of Terms: We reserve the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. By continuing to use our website after any modifications, you agree to be bound by the updated terms.

Thank you for reading our Terms & Conditions. If you have any questions or concerns, please contact our customer service team for assistance.